QUALITY

Cambridge ensures that there is continuous focus on Process improvement and Quality Assurance by maintaining an independent Quality Management Group.

Quality assurance process at Cambridge
Quality assurance at Cambridge seamlessly integrates multiple quality approaches that deliver tangible benefits to our customers:

• All Global Development Centres are ISO 9001:2000 Certified
• All Global Development centres are ISO/IEC 27001:2005 certified for Information security
• All Global Development Centres are assessed for SEI-CMMI Level 5 Staged Representation Ver 1.1, for software process improvement
• Chennai Global Development Centre assessed for P-CMM level 3 for measuring People Capability

Our quality methodology allows us to achieve speedy, consistent, quality results in all our undertakings. Our comprehensive methodology is applied to all our internal and customer-focused business processes thereby ensuring that our customers are provided with solutions and services that are consistently of an extremely high quality.

Our Quality Management System defines, documents, measures and improves processes continuously. Quality is the responsibility of each individual contributor in the organization, and all employees participate in the continuous advancement of quality in all their activities and work products.

The quality processes are based on the customer requirements and international standards like ISO & CMMI.

Quality assurance process flow
Quality assurance typically involves a staged or iterative process of evaluation of a project throughout its lifecycle and from multiple perspectives. Quality is assured through two main types of activity: guidance and auditing.

• Guidance - focuses on providing input into the process prior to carrying out activities to support the adoption of suitable development methods.
• Auditing - Whereas guidance is aimed at avoiding problems with the product being developed or inefficiencies in the development practices, auditing serves to identify these problems when they do occur. The flaws are identified early as auditing occurs throughout the development process.

Cambridge has robust development/maintenance/iterative methodologies, which can be tailored to suit the customer requirements.

• Development Methodology: This methodology outlines the creation of a new system or enhancement of an existing system whose requirements are usually outlined by a customer
• Maintenance Methodology: –This methodology describes customer-query handling and problem corrections to existing software in order to provide support to users of the software.
• Iterative Methodology: –The process for constructing several partial deliverables, each having incrementally more functionality which finally meets the customer requirements